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Free Shipping across Singapore on orders above S$180
Free Shipping across Singapore on orders above S$180

Frequently asked questions, FAQ's


Q: How do I know whether the selected products will counter my skin concern?

We do not speak for the products but the results speak for themselves. Every product comes with instructions and details of concerns it caters to. You can choose the products as per your concern and suitable skin type. 

Q: How do I know whether the product is safe and effective?

Every product enlisted at Vanity Wagon is safe and comes with a transparent revelation of its ingredients and benefits. Our users also love and leave their reviews basis their experience, which can further help you make a wise buy-decision.

Q: How early can I expect results?

It takes a minimum of 4-6 weeks for any product to show results. However, no two people show responses at the same time. Give your pick a minimum of 21 days to start showing positive results. Skin care is not a day’s game, but a commitment of a lifetime. Make sure you follow it religiously and be patient.

Q: Do I have to pay the shipping charges?

Yes the shipping charges are on actuals and will be applicable on orders below 

Q: What if I want to but am unable to pick the right product?

Let us serve the purpose of our existence. Our customer support and free consultation will not only be all ears but also guide you with options of products available for the quickest and best results possible.

Q: How early shall I expect my order to be delivered?

You can expect the delivery within 7-10 business days.

Q: Can I cancel my order?

Hell, yeah! Your order, your decision, but we do not entertain any cancellation after 24 hours. You can always mail us at to cancel your order with the reason for cancellation.

Q: When am I eligible for returning an item?

We would never return anything that good, but in case you’ve received a wrong or damaged product, ping us within 24-48 hours of receiving the product to process the refund. 

Q: How early will I get the refund for the cancelled/returned items?

The refund will be processed back to your respective bank account through which you’ve initiated the payment.  

Q: Where can I reach your customer care executives for detailed enquiry or guidance?

In case of any queries post purchase, you can write to us at for a resolution.